Refund policy

Thank you for shopping with us. Please review our Returns & Refund Policy carefully before making a purchase.

Return Eligibility

We accept returns and exchanges within 10 days of delivery.

To be eligible for a return or exchange:

• Items must be new, unworn, and unused

• Shoes must show no signs of wear

• Items must be returned in their original packaging

• All original tags must be attached

Any items returned that do not meet these conditions will not be accepted.

Non-Returnable Items

• All discounted or sale items are FINAL SALE and are not eligible for return or exchange.

Return Shipping

• Customers are responsible for all return shipping costs

• Returned packages must include valid tracking information

• We are not responsible for lost or untracked return shipments

Shipping costs are non-refundable.

Exchanges

If you wish to exchange an item:

• The customer is responsible for the shipping fee for the exchanged item

• Exchanges are subject to product availability

• Once the returned item is received and inspected, the exchange will be processed

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved:

• Refunds will be issued to the original payment method

• Please allow 5–10 business days for the refund to appear, depending on your payment provider

Damaged or Incorrect Items

If you receive an item that is damaged or incorrect, please contact us within 7 days of delivery with photos and order details so we can assist you.

Late or Missing Returns

Returns sent outside the 10-day return window may be refused and returned to the customer at their expense.